Last Updated: April 5, 2023
- Introduction
This Refund Policy applies to the purchase of services and subscriptions from Chatduck.IO ("we," "us," or "our"). By purchasing our services or subscriptions, you agree to this Refund Policy. If you do not agree with this policy, please do not purchase our services or subscriptions.
- Refund Eligibility
To be eligible for a refund, you must meet the following criteria:
- You must request a refund within 14 days of the purchase date.
- The services or subscription must not have been used, or used only minimally, as determined at our sole discretion.
- Refund Process
To request a refund, please contact us at hello@chatduck.io with the following information:
- Your name and contact information.
- The invoice number of the services or subscription you purchased.
- The reason for your refund request.
We will review your refund request and notify you of our decision within a reasonable time. If your refund request is approved, we will process the refund using the same payment method you used for the initial purchase. Refunds may take several days to appear on your statement, depending on your bank or credit card provider.
- Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. We will notify you of any changes by posting the new Refund Policy on our website and updating the "Last Updated" date. You are advised to review this Refund Policy periodically for any changes.
- Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at:
Email: hello@chatduck.io
