Privacy Policy

shape
shape
shape
shape
shape
Last Updated: April 5, 2023
  1. Introduction
    Chatduck ("we," "us," or "our") is committed to protecting the privacy of our users ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Services"). Please read this Privacy Policy carefully. By using our Services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.
  2. Information We Collect
    We may collect the following information:
    1. Personal Information: We collect personally identifiable information, such as your name, email address, phone number, and other information you voluntarily provide when you register for an account or interact with our Services.
    2. Usage Data: We collect information about how you interact with our Services, including the pages you visit, the features you use, and the duration of your usage.
    3. Device Information: We collect information about the device you use to access our Services, including your IP address, browser type, device type, and operating system.
    4. Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your use of our Services and to provide you with personalized content.
  3. How We Use Your Information
    We use the information we collect to:
    1. Provide, maintain, and improve our Services.
    2. Personalize your experience and tailor content based on your preferences.
    3. Communicate with you, including sending newsletters, updates, and promotional materials.
    4. Respond to your inquiries and provide customer support.
    5. Monitor and analyze usage and trends to improve the functionality and user experience of our Services.
    6. Protect the security and integrity of our Services and users.
  4. Disclosure of Your Information
    We may share your information with third parties under the following circumstances:
    1. With your consent.
    2. To comply with legal obligations or protect our rights and interests.
    3. To provide, maintain, or improve our Services, such as sharing information with service providers, partners, or affiliates.
  5. Data Security
    We implement reasonable security measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
  6. International Data Transfers
    Your information may be transferred to and processed in countries other than Hong Kong Special Administration Region. By using our Services, you consent to the transfer of your information to countries where privacy laws may be different from those in Hong Kong Special Administration Region.
  7. Children's Privacy
    Our Services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
  8. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
  9. Contact Us
    If you have any questions or concerns about this Privacy Policy, please contact us at:
    Email: hello@chatduck.io